Privacy Policy

1. Introduction

Welcome to SuberCraftex. SuberCraftex is a brand and service operated and incubated by Camsol Technologies Ltd, a registered company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services.

By using SuberCraftex, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application or website.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when registering, making purchases, or using our services, including:

• Name and contact information (email, phone number)
• Billing and shipping addresses
• Payment information (processed securely by payment providers)
• Account credentials
• Body measurements (for tailoring services)
• Profile photos and preferences

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time spent)
• Location data (with your consent, for delivery services)
• Usage patterns and preferences

2.3 Information from Third Parties

We may receive information about you from third-party services if you choose to link your account or authenticate using social media platforms.

3. How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill your orders and service bookings
• To create and manage your account
• To provide customer support and respond to inquiries
• To send order confirmations, updates, and delivery notifications
• To process payments securely
• To personalize your shopping experience
• To send promotional communications (with your consent)
• To improve our products, services, and user experience
• To detect and prevent fraud or unauthorized activities
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, delivery services, and customer support.

Business Partners

For tailoring services, relevant information may be shared with our partner tailors to fulfill your service requests.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through trusted providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: